The Cayman Islands Customs and Border Control (CBC) announces the reopening of their Visa Office in Kingston, Jamaica on 1 March 2023. The office closed to the public in March 2020 due to COVID-19 and converted to a virtual operation by servicing the public’s queries and applications.
The reopening offers a change in service by assisting with the virtual application and processing of fees. The office will no longer accept paper applications, interview applicants, endorse passports or provide any information relating to the status of the application.
“The office is taking a more modern approach as services will now be completed using an online processing system. There will be kiosks in the office where customers can come in to use to complete the online application process which includes online payments. For persons who may have challenges in accessing the internet or will require assistance in the process, an employee will be able to assist in the office” said CBC’s Deputy Director Gary Wong.
Persons should allow 14 days for processing and the passport must have at least 6 months validity from the proposed date of arrival. A travel authorization will be issued via email, which allows for travel for approved visas. All processing fees are non-refundable. For avoidance of doubt, each person traveling will require a separate application.